Privacy Policy

At First Travel Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

• Personal information (name, email address, phone number)
• Travel preferences and booking details
• Payment information
• Browser and device information
• Location data (with your consent)

How We Use Your Information

We use your information to:

• Process and manage your travel bookings
• Provide customer support
• Improve our services and website experience
• Send you promotional offers and updates (with your consent)
• Comply with legal obligations

Data Protection

We implement strict security measures to protect your data, including:

• Encryption of sensitive information
• Regular security audits
• Limited access to personal data by our employees
• Compliance with industry-standard security protocols

Third-Party Services

We may share your information with trusted third-party service providers, such as airlines, hotels, and payment processors, to fulfill your travel arrangements. These partners are required to maintain the confidentiality of your data.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

First Travel Group
Silver Star Building, Sheikh Zayed Road
Dubai, UAE
Phone: +971 52 987 3410
Email: [email protected]

Last updated: May 15, 2024