Terms of Service

1. Acceptance of Terms

Welcome to First Travel Group. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

First Travel Group provides travel planning and booking services, including but not limited to:

• Flight reservations
• Hotel bookings
• Theme park passes in Dubai and the UAE
• Customized travel itineraries
• Travel insurance

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when making bookings
• Use the website and services for lawful purposes only
• Not interfere with the functionality of the website
• Respect the intellectual property rights of First Travel Group

4. Booking and Cancellation Policy

Our booking and cancellation policies are as follows:

• All bookings are subject to availability
• Payment is required at the time of booking
• Cancellation fees may apply depending on the service and timing of cancellation
• Refunds, if applicable, will be processed within 10 business days

5. Theme Park Bookings

For theme park bookings in Dubai and the UAE:

• Passes are non-refundable unless otherwise stated
• Date changes may be possible subject to availability and park policies
• Users must adhere to individual theme park rules and regulations

6. Limitation of Liability

First Travel Group strives to provide accurate and up-to-date information. However, we are not responsible for any errors or omissions in the content of our website. We are not liable for any losses or damages arising from the use of our services.

7. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.

8. Modifications to Terms

First Travel Group reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at: